Elisabeth Dostert, and Herbert Fromme, Cologne/Munich
The Cologne-based pharmacist varies between outrage and Resignation. Normally, the pharmacy billing service AvP in Düsseldorf, Germany always pays at the 7. a month for the recipes from the previous months. But in September, no money flowed into the account. Instead, empty Promises: software problems, Transfers must be made by Hand, we are sorry.