Michael Anthony Griffin Sr., CEO of National Business Center, Inc. in Knightdale, North Carolina, outlines what responsible operational practice looks like in the skill-based gaming industry.
The Gap Between Growth and Responsibility
North Carolina, USA, 15th May 2026, ZEX PR WIRE — The skill-based gaming industry in the United States is evolving quickly, and that speed brings risk. Michael Anthony Griffin Sr., who has spent more than a decade in the gaming sector and has led National Business Center, Inc. as CEO since March 2018, argues that operators who prioritize responsible practices now will be better positioned as the industry matures.Griffin oversees three gaming entities from Knightdale, North Carolina, including Vegas-Style Skill Games and Blue Bull Gaming. His perspective comes from direct operational experience, not from a distance.
What Responsible Operations Actually Requires
Griffin identifies several areas where operators can build more accountable practices into their day-to-day work. Transparency with customers about how products function, consistent application of consumer protection standards, and ongoing attention to regulatory developments in each operating market are the baseline, in his view, not optional add-ons.He points to his own company’s development of the Vegas-Style Rewards program as an example of building customer engagement on a foundation of clarity rather than complexity. The program was designed to give participants a straightforward value exchange.
Personal Accountability as an Industry Value
Beyond company-level practices, Griffin has emphasized the role of personal accountability in gaming participation. This reflects his background as someone who started in the industry as a player before moving into operations. He describes understanding both sides of the experience as fundamental to how he now thinks about product design and customer relationships.
A Standard Worth Adopting
Griffin does not frame responsible gaming as a compliance exercise. He frames it as a business foundation. Operators who treat it that way, in his view, build the kind of customer trust that sustains a company through market volatility, regulatory change, and competitive pressure.His company’s navigation of the 2019 and 2020 pandemic period, during which National Business Center, Inc. continued developing its digital infrastructure rather than contracting, is an example of what he means by building on a stable foundation.
Take One Step This Week
If you operate in the gaming or entertainment technology sector, review one customer-facing policy this week and assess whether it reflects the clarity and accountability standards Griffin describes. Start with the interaction customers have most often.
About Michael Anthony Griffin Sr.
Michael Anthony Griffin Sr. is the CEO of National Business Center, Inc. and Chairman of the Board of Directors for Vegas-Style Skill Games and Blue Bull Gaming. He is based in Knightdale, North Carolina, and has led the company since March 2018. More information is available at vegasstylenc.com.
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