Categories: Business

EU law: 1.4 million customers are waiting for the Lufthansa ticket refunds

EU law
1.4 million customers are waiting for the Lufthansa ticket refunds

After the collapse of air traffic in March, Lufthansa had turned off automatic reimbursement processes, and tests passed. Photo: Soeren Stache/dpa-Central picture/dpa

© dpa-infocom GmbH

Lufthansa is proceeding with the refund for the flights that have been cancelled in the Corona-crisis only slowly. Many customers have to wait.

Approximately 1.4 million customer of the Lufthansa group are still waiting for ticket refunds for flights that have been cancelled in the Corona-crisis.

The part of the nationalized companies came to their own information, but in the settlement in recent weeks and has paid in the current year of 2.3 billion euros to 5.4 million customers.

From the first half of the year approximately 8 percent of the cases were not completed, the company said in Frankfurt. They are supposed to be processed until the end of August. The mass of the open procedure, therefore, relates to younger cancellations.

Under EU law, airlines are required when you prompted cancellations for a refund of the ticket price within seven days.

After the collapse of air traffic in March, Lufthansa had turned off automatic reimbursement processes, and tests passed. Like other companies, they also tried to satisfy the customers with coupons. The action provoked sharp criticism from consumer advocates and the Display at the aviation Supervisory authorities.

dpa
Matthew Velter

With 5 years of experience as an editor, Matthew has been a crucial part of eTrendy Stock since its inception. He looks after the editing of news content published on eTrendy Stock. Apart from investing his time in editing, he also provides well-researched news articles for the U.S. niche. Mathew studied at University of central Florida.

Recent Posts

Blockchain Life 2025 in Dubai: World Crypto Leaders Gather for the 15th Anniversary Forum Featuring Akon’s Exclusive Performance

The 15th Anniversary Blockchain Life Forum — one of the world’s largest events dedicated to cryptocurrencies, Web3,…

2 hours ago

ANOME Completes BNB Chain Integration, Ready to Activate “Meme Realms”

Singapore, 10th October 2025, ZEX PR WIRE, Web3 entertainment protocol ANOME has completed technical adaptation…

9 hours ago

New Era for Prediction Markets: SX Bet Launches First-Ever P2P Parlays and $50K Tournament

Toronto, Canada, 10th October 2025, ZEX PR WIRE, SX Bet, the leading sports-focused on-chain prediction market,…

9 hours ago

Forex Expo Dubai Wins Guinness World Records™ with 20,021 Visitors

Dubai, UAE, 8th October 2025, ZEX PR WIRE, By winning the Guinness World Records™ for…

2 days ago

Mubite Officially Launches as a Global Leader in Crypto Prop Trading

Prague, Czech Republic, October 6, 2025, ZEX PR WIRE— The future of funded crypto trading…

4 days ago

CZ Effect: Binance Lists Aster (ASTER) With Seed Tag After Weeks Of Hype

Aster’s native token, ASTER, has ridden a powerful endorsement cycle after Changpeng “CZ” Zhao publicly…

4 days ago