After the collapse of air traffic in March, Lufthansa had turned off automatic reimbursement processes, and tests passed. Photo: Soeren Stache/dpa-Central picture/dpa
© dpa-infocom GmbH
Lufthansa is proceeding with the refund for the flights that have been cancelled in the Corona-crisis only slowly. Many customers have to wait.
Approximately 1.4 million customer of the Lufthansa group are still waiting for ticket refunds for flights that have been cancelled in the Corona-crisis.
The part of the nationalized companies came to their own information, but in the settlement in recent weeks and has paid in the current year of 2.3 billion euros to 5.4 million customers.
From the first half of the year approximately 8 percent of the cases were not completed, the company said in Frankfurt. They are supposed to be processed until the end of August. The mass of the open procedure, therefore, relates to younger cancellations.
Under EU law, airlines are required when you prompted cancellations for a refund of the ticket price within seven days.
After the collapse of air traffic in March, Lufthansa had turned off automatic reimbursement processes, and tests passed. Like other companies, they also tried to satisfy the customers with coupons. The action provoked sharp criticism from consumer advocates and the Display at the aviation Supervisory authorities.
With the event now days away, the globally regulated Forex and multi-asset broker will meet…
The emerging Web3 infrastructure initiative outlines an incentive-driven model connecting verified cooling performance with Efficiency…
The Stewardship Standard draws on more than three decades of hospitality leadership to help leaders…
Cybersecurity engineer Asante Babers, based in the United States, is encouraging people to review their…
Growing community highlights the power of education, consistency, and shared experiences while introducing a new…
Developer shares why memorable commercial spaces encourage connection and support local businesses. ORLANDO, FL, Aug 12,…